Frequently Asked Questions
We welcome thousands of Motorhomes, Caravans, Campervans, RV's and Tents to our shows. If you cannot find the information you are looking for, please send an email to: [email protected]. Emails are monitored 9am-4.30pm Mon to Fri (excluding bank holidays). We will monitor emails over show weekends but may take longer to reply, you can always contact us on social media.
Pre-Event Information
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How do I book?
Bookings can be made by clicking ‘Book now’ –This will open the Eventbrite module, where you will choose your camping area, Saturday night entertainment tickets, additional occupants and coach trip tickets. Please check ALL your personal details as tickets are sent directly to your email and are non-refundable. Booking online will give up to date information on ticket/club availability.
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What is included in the pitch price?
- 2 Adults & 3 children camping in your unit. Additional adults (18 years plus) are £26.63 each (booking fee included), and additional children £10.65 (booking fee included)
-Unlimited access into the exhibition area during opening times.
-Entry to entertainment (except the main Saturday evening act, where a separate fee is charged for entry.) -
I don’t want to stay for the duration, can I just book for 2 days?
We charge a set camping rate for the weekend, whether you arrive Thursday, Friday or Saturday.
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I won’t know the vehicle registration until nearer the time, what shall I do?
Go ahead and book your pitch placing ‘tbc’ in the vehicle registration box, then when you know, log into your Eventbrite account and amend your vehicle registration (for help, see our how to page).
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Can I amend my vehicle registration after booking?
Yes, log into your Eventbrite account and amend your vehicle registration accordingly.
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What camping areas are available?
- General (pre-booked) - for everyone
- Blue Badge - You will need your blue badge on display and please be aware that the badges will be inspected on arrival at the Show
- Club - if your club is rallying you can camp with other members – please select your club at the time of booking. If your club isn’t listed it means the area is either full or your club isn’t rallying. If your club does not reach a minimum of 10 units your booking will automatically be moved to the General camping area. We will notify you by email.
- Electric Hook Up - pitches with electric will only be supplied if an EHU pitch is reserved. Please note: We are unable to facilitate this in the General, Disabled or Club areas.
- Pay on arrival (non-booked) - General camping only subject to availability. If unavailable or the show is full we will update the website – so please check this prior to arriving.
You can only choose one area. For anyone paying on arrival (non-booked), the only areas available will be General (subject to availability). Club pitches and EHU pitches are not available to purchase on the day.
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When will I receive my ticket?
Your ticket will be emailed to you as soon as the order has been placed. Please double check that you have entered your email address correctly as this is where your tickets will be sent to. We recommend following the instructions in the confirmation email about how to download your tickets into the Eventbrite app and your digital wallet (for help, see our how to page).
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What do I do if I haven’t received my confirmation email?
Please email us stating your name, date of booking and a brief message.
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Saturday night entertainment tickets
It is advised that you pre-book the main Saturday night entertainment venue via the add-on section on the Eventbrite module, these tickets tend to sell out. Please note that Saturday night entertainment tickets are for adults only (18+) . You will have a separate QR code for these tickets which will be scanned upon arrival at the rally gate and you will be given a camping and entertainment wristband. Lost wristbands will not be re-issued and will need to be purchased again subject to availability.
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How big are the pitches?
All pitches are 8m x 10m on grassed area. This should accommodate your unit, an awning and additional small car. If you are bringing an extra vehicle, we will do our best to park it near to your pitch, although we do reserve the right to charge £10 if you are outside your allocated area.
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Can I add more adults and entertainment tickets?
Yes, you can add on entertainment tickets and additional occupants to your booking at any point via the book now button on our website. Please note Saturday night entertainment tickets are only available for campers. You must have a camping ticket in order to receive your wristband and gain access.
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Can I change area?
Before pre-booked closing date – you can amend your area subject to availability, by logging into Eventbrite and transferring your order (for help see our how-to page). You are unable to change areas after the pre-booked closing date and on site.
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Cancellations
Bookings are non-refundable, by placing your booking you acknowledge this.
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When will I get access to the What Motorhome Digital Library?
If you pre-booked your ticket you will be sent an email with a button to click to access your What Motorhome Digital Library. Included within the digital library is the 2025 edition of Buying Your First Motorhome further ensuring you have the best advice possible. As a day visitor you will get access for three months. You have three months access for each ticket you purchase, so please forward the email on to the other ticket holders. As a camper you will get access to 12 months.
If you are a non-booked day ticket ticket holder or camper, each ticket purchased will be given a flyer with a link or QR code to scan to gain access.
Arriving to site
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How do I know which gate to arrive at?
As you approach the venue you will see temporary yellow signs that will direct you to your specific gate. For safety please watch/listen to the instructions given by our rally marshals and stay in your vehicle.
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What time can I arrive?
Camping arrivals can check-in between 8am and 9pm Thursday and Friday.
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What if I arrive after the gate has closed?
Late arrivals will be asked to return in the morning. We do not have any overnight holding areas.
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What if we arrive in separate vehicles at different times?
This is fine. The first member of the party to arrive must have the Vehicle Pass with them to be allocated a pitch. They will be issued with the relevant number of camper wristbands and are then required to meet the rest of the party back at the Rally Gate to pass on the wristbands and escort them to the pitch.
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Will I be given an allocated pitch? / I want to camp next to my friends?
Pitches are allocated when you arrive. If you would like to camp with friends, please ensure you have booked the same rally area and that you arrive at the Rally Gate together.
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Can we have visitors to our pitch?
If you are expecting visitors please meet them at the Rally Gate, where you will need to purchase the relevant number of ‘Additional Adult/Child’ wristbands. Adults £30, Children £12.
On-site Facilities
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Is water available?
Fresh water is available from standpipes situated at the service points around the site. However, we recommend you bring some water with you, due to the amount of campers filling up, resulting in low water pressure throughout the showground.
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Are there Toilets / Showers?
Limited facilities are located around site – either temporary or permanent blocks.
Disabled toilet facilities are available at various locations on site. -
Elsan Points
Elsan and Grey waste disposal are located around site.
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Is there a Cash Point?
Yes, in the foyer of the Showering Pavilion
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Can I use a generator?
Yes but only between 8am-10pm for two hours at a time. We would ask all campers to be considerate of their neighbours when it comes to using a generator.
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Are the sites wheelchair-friendly?
Yes, but please bear in mind that the rural nature of our sites mean some roadways are on grass and could be uneven.
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Can I have a barbecue (BBQ)?
We do ask that you only use purpose made BBQs and keep them raised off the grass, removing the risk of fire. No open fires allowed at any time.
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Are there Catering Facilities?
There will be a variety of food outlets situated around the Exhibition Area.
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Can I buy Gas?
On most shows, yes, see site plan on arrival. Free delivery service available from 8:30am - 6:00pm - call 07791 548893 / 07721 318575.
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Is there First Aid?
Medical Services will be on site for the duration of all shows. If you require first aid please contact the medical centre as shown on the site plan in the official showguide or contact a member of staff who will call them for you. If you or any of your party requires medication, please ensure that you bring this with you.
On-Site Show Information
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What time does the Exhibition Area open?
Fri 09.30-17.00 / Sat 09:30-17:00 / Sun 09:30-16.00
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Information Office
Will be able to assist with all your show enquiries. Opening times are:
Thurs / Fri / Sat 9:00am–5:00pm
Sun - 9:00am–4:00pmAlternatively message us on Facebook which will be monitored throughout the weekend. We are unable to assist with local information please contact the local tourist boards for cycle/bus and local information.
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Are dogs allowed?
Yes, dogs are permitted at our events but we do ask that they are kept on a short lead, under your strict control at all times. Please ensure you clean up after your dog. Dogs are permitted in the restaurant bar, but are NOT permitted in the Showering Pavilion
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Entertainment
Entry to the evening entertainment is on a first come basis. Should any of the free entertainment venues become full; a one-in, one-out policy will be operated. Entry to Saturday evening's main show is by ticket only, you will be given a camping plus entertainment wristband on arrival. Pre-booking of tickets is advised. An alternative free show or bar area is available on Saturday evening. Evening entertainment is only open to campers staying on-site. Only drinks bought from the bar may be consumed within entertainment venues.
Bag search is a condition of entry to entertainment venues. No dogs permitted except assistant dogs. No chairs are to be brought into the venue.
There is an onsite noise curfew of 11pm.
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Photography
It is a condition on entry that you may be photographed for use in publicity or for safety and security reasons.
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Private Sales
It is a condition of entry that private sales are prohibited in camping fields.
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Security
We do have 24 hours security on site. Please see showguide for phone number / location.
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Smoking Policy
Smoking, including E-cigarettes, is not permitted in any buildings or marquees.
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Showguide
All visitors will receive a FREE showguide on admission, containing information relating to exhibitors, camping and entertainment, along with full site plans. A digital showguide will be emailed to your before the show and also uploaded to our website the week before the show.
Terms & Conditions
A full list of terms and conditions can be found here.