Useful Guides and Downloads

Desktop, tablet or phone

• Choose a camping option

  Select your Camping area from the options. General, Blue Badge, Electric Hook-up or Club Camping. (For this example, we are using Club Camping)

• Select number of pitches

  Use the (+) to select the number of pitches you need. (A pitch includes 2 Adults and up to 3 children). 

• Select 'Add-ons'

  Once you have your pitch selected, continue scrolling to add any add-ons. (Add-ons may include Saturday Night Entertainment Tickets, Additional Occupants and Coach Trips). 

• See how many tickets are still available

  You can see how many tickets are still available on the right-hand side of the ticket box. (For this example, we are choosing all add-ons for two adults plus an additional adult and child)

• Check your selection

  Once you are happy with your selection click ‘Check Out’. 

• Enter billing details

  Enter your details in the Billing Information boxes. The boxes with an asterisk (*) are required fields. 

• Club details

  If you choose General, Blue Badge or Electric Hook-Up you won’t see the Club details.

• Choose to not miss other show news

  We would recommend clicking yes against on the question (Would you like to hear…) so you can keep as up to date as possible with all of our events. 

• Choose payment option

  Continue scrolling to ‘Pay with’, select your payment option, you can either pay by Credit/Debit Card, PayPal or Google Pay. 

• Enter your payment details

  Enter your details in the boxes below and click the orange ‘Place Order’ button below. If you are paying by PayPal or Google Pay then select the box and click the PayPal or Google Pay buttons at the bottom of the page. 

• Wait for the confirmation message

  Wait until you see the confirmation message after the processing page. You have now bought your tickets!

• Find your confirmation email

  If you go to your email account you will see an email from Eventbrite with your Order Confirmation & Tickets. If you haven’t received this, please email [email protected] with your name, show you booked and time of booking and one of the team will be able to assist. 

• View your booking details

  Your confirmation email will state the show you have booked as well as any add-ons you have selected. 

• Go to your tickets

  Click the orange ‘Go to My Tickets’ button to view and download your tickets. This is where you will create your account for the first time, once this is setup all future tickets will be held in this account. 

Desktop only (if using a mobile skip to 'Mobile only' section)

• Find activation email

  You should have received an activation link to your email address you previously used to purchase the tickets. The email is called ‘Finish setting up your account’. 

• Set a password

  Click on the orange ‘Set Password’ button and create a password. This will give you access to your account for any future bookings. 

• View your purchased tickets

  You will now see a page showing your purchased tickets. 

• Download tickets

  Click the orange ‘Download tickets’ button to download your tickets. 

• Option to print your tickets

  From here you can print them off to bring to the show.

Mobile only

• Go to the EventBrite App

  Continue and go to the App

• Open the EventBrite App

  If you haven’t previously downloaded the app this will take you to your phone’s app store. If you have already downloaded the app, it will take you into the Eventbrite App. 

• Download the Eventbrite App

  Download the Eventbrite App if you haven’t already done so.

• Log in or create account and set password

  If you have an account with the same email address you booked with log in here, if you don’t already have an account, you will be asked to create one and create a password, or click on the text at the bottom to create a new account.  

• Confirm your email address

  You will be asked to confirm your email address, enter this in the box. 

• Open the security email

  You will receive a security login email. Click on the orange button to login. 

• View all upcoming shows you've booked

  All of your upcoming ticket will now be visible in your account. 

• Find QR code to show at event or download to your digital wallet

  You can either show the QR code from your phone when you arrive (please ensure you have this on your phone before you arrive as some showgrounds have weak signal) or download the ticket to your phones Wallet using the button at the top of the page (Please do this for each ticket saved in your account).  

Transferring your event ticket on a desktop computer

• Log into Eventbrite

  Go to www.eventbrite.com and log into your account. You can see how to create an account from your booking in the video at the top of this page.

• Find the Event You Want to Transfer From

  Click on ‘Tickets’ in your account.
  Open the event you originally booked.

• Select the Ticket You Want to Transfer

  Click on ‘Change Ticket’ next to your ticket.

• Add-ons

  If you purchased add-ons like Saturday night tickets or bus tickets, you’ll need to transfer each one separately.

• Click ‘Change Event’

  This will allow you to select a different event to transfer your ticket to.

• Set the Date Range

  Adjust the date range to include the event you want to transfer to.

• Choose the New Event

  Scroll through the available events and find the show you want to attend.
  Select the event by clicking the circle next to its name.
  Click ‘Save and Continue’.

• Select Your New Ticket Type

  Choose the appropriate ticket type for the new event.
  Click ‘Save and Continue’ to confirm.

• Confirm Registration

  Check that all your details are correct.
  Click ‘Register’ to complete the transfer.

Transferring Add-Ons (If You Have Any) | Saturday Night tickets | Coach Trip Tickets | Extra Adult

• Log into Eventbrite

  Go to www.eventbrite.com and log into your account. You can see how to create an account from your booking in the video at the top of this page.

• Find the Event You Want to Transfer From

  Click on ‘Tickets’ in your account.
  Open the event you originally booked.

• Select the Ticket You Want to Transfer

  Click on ‘Change Ticket’ next to your ticket.

• Click ‘Change Event’

  This will allow you to select a different event to transfer your ticket to.

• Set the Date Range

  Adjust the date range to include the event you want to transfer to.

• Choose the New Event

  Scroll through the available events and find the show you want to attend.
  Select the event by clicking the circle next to its name.
  Click ‘Save and Continue’.

• Select Your New Ticket Type

  Choose the appropriate ticket type for the new event.
  Click ‘Save and Continue’ to confirm.

• Confirm Registration

  Check that all your details are correct.
  Click ‘Register’ to complete the transfer.

Checking your transferred Warners Shows tickets

• View Your Updated Tickets

  Go to your Eventbrite Tickets page—you should now only see the new event.

• Download Your New Tickets

  Click into the event and select ‘Download Tickets’ to get your updated tickets.

• Check the Eventbrite App (Reccomended)

  If you log into the Eventbrite app, your new tickets will also appear there for easy access. We highly recommend downloading the Eventbrite app so all your tickets are together in one place on your phone, no need to print anything and access no matter where you are.