Campervan Campout FAQ's
Camping information / FAQs
South of England Showground, Selsfield Road, Haywards Heath RH17 6TH
You're welcome to join us in your Campervan, Motorhome, Caravan, RV or Tent. If you cannot find the information you are looking for, please send an email to: [email protected]
Pre-Event Information | Arriving to site | On-site Facilities | On-Site Show Information
Pre-Event Information
What is included in the pitch price?
- 2 Adults & 3 children camping in your unit. Additional adults (17 years plus) are £20 each, and additional children £10
-Unlimited access into the shopping village, live music and wellness sanctuary activities
I don’t want to stay for the duration, can I just book for 1 night?
All pitches are chargeable from Friday, regardless of when you plan to leave.
I won’t know the vehicle registration until nearer the time, what shall I do?
Go ahead and book your pitch placing ‘tbc’ in the vehicle registration box. Email your vehicle registration to us once known, so that your Vehicle Pass is printed correctly.
What camping areas are available?
- General - for everyone
- Electric Hook Up - pitches with electric.
You can only choose one area. For anyone paying on arrival (non-booked), the only option will be General Area.
When will I receive my vehicle pass ticket?
All vehicle passes will be posted, unless you email us to request collection of your Vehicle Pass on arrival at the Campers Entrance.
Vehicle passes will be mailed on Thursday 18th April 2024. Please email us if you haven’t received your ticket by the Friday prior to the show.
What do I do if I haven’t received my vehicle pass?
Please email us stating your name and postcode with a brief message.
I’ve lost my vehicle pass – what can I do?
If you cannot find the ticket please email us stating your name and postcode. There may be a charge to replace the ticket.
I’ve received my ticket but the details are incorrect
Please email us with name, postcode and the correct details.
How big are the pitches?
All pitches are 8m x 10m on grassed area. This should accommodate your unit, an awning and additional small car. If you are bringing an extra vehicle, we will do our best to park it near to your pitch.
Can I add more adults to my pitch?
Please email us. We can amend this up until the event pre-booking closing date. After this any additions will need to be purchased on arrival.
Cancellations
We regret bookings are non-refundable.
If you cannot make the show, then please contact us as we may be able to organise a show transfer. There will be a £10 administration fee for this. We are unable to transfer tickets once the show opens at 8am on Friday.
Arriving to Site
As you approach the venue you will see temporary yellow signs that will direct you to your specific gate. Please ensure you have your pass in your window and watch/listen to the marshals instructions.
What time can I arrive?
Camping arrivals can check-in between 8am and 9pm Friday. The gate will reopen at 8am Saturday morning.
What if I arrive after the gate has closed?
Late arrivals will be asked to return in the morning. We do not have an overnight holding area.
What if we arrive in separate vehicles at different times?
This is fine. The first member of the party to arrive must have the Vehicle Pass with them to be allocated a pitch. They will be issued with the relevant number of camper wristbands and are then required to meet the rest of the party back at the Campers Entrance to pass on the wristbands and escort them to the pitch.
Will I be given an allocated pitch? / I want to camp next to my friends?
Pitches are allocated when you arrive. If you would like to camp with friends, please ensure you have booked the same area and arrive at the Campers Entrance together.
On-site Facilities
Is water available?
Fresh water is available from standpipes situated at the service points around the site, however, we recommend you bring some water with you, due to the amount of campers filling up low pressure can occur.
Are there Toilets / Showers / Elsan Point?
Limited facilities are located around site – either temporary or permanent blocks.
Elsan and Grey waste disposable are located around site.
Are all pitches supplied with electric hook up?
Electric will only be supplied in the Electric hook up area.
Can I use a generator?
Yes but only between 8am-10pm for two hours at a time. We would ask all campers to be considerate of their neighbours when it comes to using a generator.
Are the sites wheelchair-friendly?
Yes, but please bear in mind that the rural nature of our sites mean some roadways are on grass and could be uneven.
Can I have a barbecue (BBQ)?
We do ask that you only use purpose made BBQs and keep them raised off the grass, removing the risk of fire. No open fires allowed at any time.
Are there Catering Facilities?
Yes! You will find a superb selection in our Street Food area.
Is there First Aid?
Medical Services will be on site for the duration of the show. If you require first aid please contact the medical centre as shown on the site plan or contact a member of staff who will call them for you. If you or any of your party requires medication, please ensure that you bring this with you.
On-site Show Information
Do you need to pay for parking on the day?
No, all parking is FREE at Campervan Campout.
What time does the Shopping Village open?
10am daily.
Are dogs allowed?
Dogs that are kept on a short lead are permitted at our events. Please ensure you clean up after them.
Photography
It is a condition on entry that you may be photographed for use in publicity or for safety and security reasons.
Private Sales
It is a condition of entry that private sales are prohibited in camping fields.
Security
We do have 24 hours security on site.
Smoking Policy
Smoking including E-cigarettes is not permitted in any buildings or marquees.
TERMS AND CONDITIONS
A full list of terms and conditions can be found here.
