Motorhome warranty figures unveiled

£13k gearbox failure tops 2025's biggest motorhome payout

Photo courtesy of Unsplash

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Warranty costs unveiled

Warranty Solutions Group (WSG) has released findings based on claims settled between June 2024 and May 2025.

The report brings to light the financial risks that come with owning a motorhome, particularly with the high-end models.

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Nathaniel Cureton, Junior Content Editor

Nathaniel Cureton Content Editor

Nathaniel Cureton Content Editor

From childhood camping trips to 50-mile hiking challenges in Scotland, Nathaniel is no stranger to outdoor adventure and testing the limits of camping gear.

The most expensive payout during the period was £13,013.17 to replace the gearbox on a 2022 Adria motorhome. The second-highest came to £5,089.38 which covered a faulty heater fan motor and a new heating system ignitor in a 2018 Peugeot Boxer campervan. In the bronze medal position, £4,733.36 was paid out for habitation-related issues on a Carado motorhome.

The findings reflect how habitation issues are both expensive and the most frequently reported issues. The have an average claim of £651.18, topping the list of common problems ahead of distribution box failures (£818.90) and issues related to fridges (£749.07).

Top 10 most expensive motorhome claims

Model
1
Fiat Ducato Adria
2
Peugeot Boxer 2.0
3
Fiat Ducato Carado
4
Carthago Chic
5
Mercedes Chic C-Line
6
VW Westfalia
7
Fiat Ducato Hymer
8
Fiat Carthago C-Line
9
Peugeot Boxer
10
Peugeot Boxer
Claim value (inc. VAT)
£13,013.17
£5,089.38
£4,733.36
£3,615.10
£2,831.48
£2,604.00
£2,166.58
£2,153.06
£1,347.50
£1,306.56
Fault
Gearbox, heater
Heater fan, habitation
Habitation
ECU (engine only)
Awning motor
Radio unit
Diesel injector
Clutch regulator valves
Wallboard failures
Fridge element

Top 10 most common motorhome faults

Fault
1
Habitation
2
Power distribution box
3
Fridge element
4
Control panel
5
Injectors
6
NOx sensor
7
Air bag control unit
8
Rear view camera
9
Water tap
10
Awning motor
Claim rate
9.72%
7.64%
6.94%
4.86%
3.47%
3.47%
2.78%
2.78%
2.08%
1.39%
Average claim
£651.18
£818.90
£749.07
£605.10
£868.57
£632.07
£609.33
£553.80
£237.69
£2,385.40

For more on motorhome problems, check our guide to the most common motorhome problems and how to solve them.

Dave Rogers, Head of WSG’s Motorhome Division, commented, 

“Motorhome reliability in the UK has made impressive strides in recent years, thanks to a powerful combination of smarter manufacturing, technological innovation and stronger aftersales support.

“Manufacturers are clearly investing in quality, evident from the Gold awards achieved by Adria, Roller Team and Bürstner, which all scored above 83% in this year’s Owner Satisfaction Awards. These results reflect a renewed commitment to both build quality and customer experience.

“That’s why comprehensive warranty cover remains essential. From advanced heating systems to integrated electronics and habitation features, today’s motorhomes combine automotive engineering with home-like amenities, increasing the risk of mechanical or system failures.”

Motorhome in a field with OAL logo
Photo courtesy of Shutterstock

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