Hoburne holiday parks honoured with VisitEngland award for visitor service
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Hoburne holiday parks honoured with VisitEngland award for visitor service
Hoburne's holiday parks have received national recognition, earning awards for its commitment to customer service.
The company has been awarded the 2025 Platinum Award from Feefo, recognising three consecutive years of Gold Standard reviews for customer service. Additionally, VisitEngland has rated all seven eligible Hoburne parks between 85% and 94%, with six achieving the highest five-star ranking.
Operations Director of Hoburne Group, Sandra Mueller, says, “Awards are always great to receive, but especially when they come as a direct result of what our visitors are saying about us. There are more than 26,000 reviews for Hoburne on the Feefo site, and the fact that we’re averaging 4.6 out of 5 stars from real people who’ve trusted us to provide them with precious holidays to remember, is hugely gratifying. Once again, this is down to our team and how hard they work to make sure that our visitors love the time they spend with us. We’re so grateful to them for all their efforts.”
Touring caravan facilities
For those seeking a scenic touring caravan getaway, Hoburne’s Blue Anchor Holiday Park in Somerset provides an idyllic retreat. With pitches available from £19 per night during off-peak periods, the campsite offers a hardstanding or grass base, electric hook-up, access to water collection and disposal facilities.
Feefo CEO, Tony Wheble, says, “During these economically challenging times, it's inspiring to see companies like Hoburne consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don't just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year's winners sets a benchmark for customer service excellence.”
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