12/08/2010
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Star Attractions - Best of British

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THERE are 22 parks under the Best of British banner that have owner-occupied holiday homes (out of 52 sites altogether, including touring parks), and all of them are committed to achieving the highest levels of quality and customer service.

To qualify to join Best of British, a park is visited by one of the Directors to ensure the park and its management style fits the quality and service ethos of the group.

On completion of a successful park visit, the park owners are required to agree to follow the Best of British Members’ Charter. This stipulates that member parks adhere to the following principles, among others:

• To give customers that additional special attention in making them welcome on arrival at the park and throughout their stay
• To provide the highest standards of service and facilities possible on their park.
• To offer all visitors a Best of British Brochure on arrival to make them aware of other member parks in the group throughout the UK who are committed to offering a similar level of quality and customer service.

In addition, the park must attain a Five Star grading, the highest level possible, within the British Graded Holiday Parks Scheme, which is administered in Scotland, England and Wales by, or on behalf of, the relevant tourism authorities.

Parks are visited annually by trained, impartial assessors and the star rating awarded, based on cleanliness, environment and the quality of facilities and service provided, reflects the overall quality of the park.

All this explains why Best of British member parks are regular award winners. The latest were Trethem Mill, which took the National Gold ‘Caravan Park of the Year’ title at this year’s EnjoyEngland Excellence Awards, and Poston Mill, which took a Silver award.


BEST OF BRITISH HOLIDAY HOME PARKS


Bainland Country Park Woodhall Spa, Lincolnshire
Beaconsfield Farm Battlefield, Shropshire (adults only)
Beverley Park Paignton, Devon
Brighouse Bay Kircudbright, Dumfries & Galloway
Broadhembury Park Kingsnorth, Kent
Cenarth Falls Cenarth, Ceredigion
Highlands End Holiday Park Eype, Dorset
Kippford Holiday Park Kippford, Dumfries & Galloway
Oakdown Park Sidmouth, Devon
Park Cliffe Estate Windermere, Cumbria
Poston Mill Park Peterchurch, Herefordshire
Riverview Caravan Park Monifieth, Angus
Sandy Balls Holiday Centre Godshill, Hampshire
Seaview International Holiday Park Boswinger, Cornwall
Sun Valley Holiday Park St Austell, Cornwall
The Orchards Holiday Park Newbridge, Isle of Wight
Trossachs Holiday Park Aberfoyle, Stirling
Waterrow Park Taunton, Somerset
Webbers Caravan Park Woodbury, Devon
Wood Farm Caravan Site Charmouth, Dorset
Wooda Farm Holiday Park Bude, Cornwall
Woodovis Park Tavistock, Devon


LOYALTY CARD


Best of British group offers visitors a Customer Loyalty Card, which entitles holders to access a variety of special offers on member parks, including discounts and price reductions. Visit www.bob.org.uk to register for a loyalty card.


CONTACT


Best of British, PO Box 28249, Edinburgh EH9 2YZ Email: [email protected] Web: www.bob.org.uk Contact Best of British for a brochure


This review was published in the September 2010 issue of Park & Holiday Homes. To order your copy please click here

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