Advertising feature - 4site insurance

4SITE, with its parent company Vantage, is already a major player in the leisure insurance industry, and it is fast becoming the leading internet insurer for holiday park homes, static and touring caravans.

The company’s website www.4siteinsurance.co.uk is designed to be quick and easy to use. In up to 60 seconds you can obtain an insurance estimate for your park home, static caravan, chalet, touring caravan, trailer tent, folding caravan, tent or trailer.

If you like the estimate you simply buy online or call 4site’s UK customer service centre. Policy documentation is instant and you can even manage your accounts or notify claims online.

“Ease of use is absolutely essential if a website is to be successful,” says John Collyear, Vantage Managing Director. “Not only is our site easy to use, but because customers can buy directly we are able to offer what we believe are the best rates for very comprehensive cover.”

4site was initially launched as a web-only system, meaning customers could only buy via the internet.

However, a UK-based customer service centre is now up and running. “Frankly we were amazed at how successful our website proved to be, but we also recognise that there are still many people who prefer to talk to someone on the phone,” says John.

This is a logical step for 4site as the company already has a customer service centre that handles claims and looks after more than 75,000 policies, with staff who specialise in the insurance leisure industry.

John adds: “This is a niche sector and having the right people to take calls and handle claims is paramount if you want to set the standard in customer service”.

4site intends to become one of the leading brands offering personalised, competitively priced insurance products to all those who enjoy the outdoor leisure lifestyle. It plans to role out other online products, such as household, travel, pet and motorhome insurance.

Contact details:

4site Insurance
Crest House, Station Road, Egham, Surrey TW20 9LG
Tel: 01784 484661
Website: www.4siteinsurance.co.uk

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