Motorhome dealer Ebor Leisure gets Swift customer care award
York-based motorhome dealer, Ebor Leisure World, is celebrating after receiving a top award at motorhome manufacturer, Swift’s annual ceremony.
Caravan and Motorhome Sales Executive, Paul Robson, took the award in the Best Mystery Shop category. As the name suggests, the award is judged using undercover shoppers who assess their overall customer service experience.
“I couldn’t believe it when they announced the winners and called out my name! We had no idea that mystery shoppers had been into the branch,” said Paul. “It’s fantastic to be recognised for the job that we do every day. I love helping customers find exactly what they are looking for and helping them discover new features and products that will help them have the best holiday possible.”
Swift launched the awards last year, to run alongside Swift’s Approved Dealer Programme.
Owner of Leisure World Group, Matthew Kinsell said “I’m really proud of Paul, the team at Ebor and all the staff at all three of our branches. We pride ourselves on looking after all of our customers and giving them the best possible experience when they visit any of our branches. To have that recognised in this way means the effort has paid off. It’s testament to the care all of our team takes with every single customer, and their outstanding product knowledge.”
Recent Updates
Grab an eggstra special deal in our Easter Sale!
Subscribe to MMM or Campervan magazines and save 30% in our Easter Sale - hurry, though, as this offer won't be here for long! ...
Dolphin Motorhomes to host open weekend in April
Enjoy special offers on superb campervans and motorhomes, including the brand-new Swift Trekker and Trekker ...
Motorhome and campervan stopover trialled in Pembrokeshire
Pembrokeshire County Council has approved a trial scheme to provide overnight stopovers for motorhomes and ...
A spotlight on Lamilux, the brand shielding your motorhome from UV damage
Here, we take a deep dive on the German brand engineering the high-tech and award-winning materials for ...
January 2024 MMM competition winners
Here's a list of winners for the January 2024 MMM puzzles and competition ...
New Swift campervan for 2024: Full details revealed
This exciting new campervan showcases some clever details and a fresh new design from Swift ...
December 2023 MMM competition winners
Here's a list of winners for the December 2023 MMM puzzles and competition ...
Behind the motorhome scenes: Laika SpA interview
We talk to Michel Vuillermoz, Head of Product Management, Laika Caravans S.p.A about the new direction it is ...
November 2023 MMM competition winners
Here's a list of winners for the November 2023 MMM puzzles and competition ...
Buying Your Perfect Motorhome 2024 on sale now
Planning to buy a new motorhome or campervan this year? The latest 2024 Buying Your Perfect Motorhome guide ...
Other News
Campervan converter spotlight: Spartan Campers
We meet the owners of Midlands-based campervan converter, Spartan Campers, and find out what makes them tick ...
Compact motorhome for a family: Rimor's Kilig 4
It would be a challenge to find a more compact motorhome at a better price that could genuinely work for a ...
Roller Team launches new Livingstone campervan
Italian brand, Roller Team, is all set to launch two new sensibly priced campervan models in the UK for the ...
Treat that special someone this Valentine's Day
A subscription to MMM or Campervan magazine is the perfect gift for the outdoor enthusiast in your life, or ...
Top up your motorhome or campervan gas at Marquis Durham
Campervan or motorhome owners with refillable LPG gas tanks or cylinders can now top up their supply at the ...
October 2023 MMM competition winners
Here's a list of winners for the October 2023 MMM puzzles and competition ...
Don't miss the latest issue of MMM magazine!
You can get the March 2024 issue of MMM here today ...
The latest What Motorhome issue is here!
Grab your copy of What Motorhome March 2024 today ...
New motorhome manufacturers and all-new campervans and motorhomes confirmed for NEC show
The Caravan, Camping & Motorhome Show returns to the NEC, Birmingham, from 13 to 18 February, and there will ...
The Excel range returns to the Auto-Trail fold
Over 10 years ago, Auto-Trail had a range of entry-level compact models, aimed at a younger ...