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All Marquis dealerships get NCC approval

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Marquis has announced all 11 nationwide dealerships have been awarded Approved Dealership status by motorhome industry trade body the National Caravan Council (NCC). The scheme covers the sales of touring caravans and motorhomes, meaning customers can buy in confidence from a network of quality dealers.

After a comprehensive, independent on-site assessment, Marquis was found to meet all of the strict criteria governing the scheme and was awarded NCC Approved Dealership status.

Alan Buckwell, Marquis Sales Director said, “We’re proud to have been recognised as a company that treats it’s customers with respect and deals with them in an open, honest and friendly way. We have a valued and loyal customer base and have built our business on word-of-mouth recommendations arising from positive experiences.”

Frank Finch, NCC Membership Services Director commented, “The scheme allows consumers to more easily identify dealerships that have committed to look after their interests. Marquis Leisure has successfully demonstrated that it operates to the high standards of customer service that the industry recognises as its benchmark. NCC Approved businesses strive to provide customers with greater protection than is required by law and consistently aim to improve their offering by seeking and acting upon customer feedback.”

The NCC Approved Dealership is one of three Consumer Code initiatives developed by the NCC. At the heart of each scheme is a Consumer Code of Practice establishing the benchmark for how an NCC member business should undertake all relations with its customer base.

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