Caravan Guard scoops customer service award
Caravan Guard, the caravan and motorhome insurance specialists, won recognition for the customer-focused approach of its claims team at the recent 2019 UK Broker Awards.
The Halifax-based company won the award for the positive way its customers feel Caravan Guard handles their insurance claims. Customers gave the business nine out of ten for their overall claims experience in a satisfaction survey.
Ryan Wilby, managing director of Caravan Guard said:
“Strong teamwork between our internal and underwriter claims teams has helped to simplify the customer claims journey and lead to quicker settlements.”
A big help for customers is the company’s connections to specialists in the industry who can help Caravan Guard customers, including dealerships, repair companies and manufacturers.
Caravan Magazine customers can benefit from a 10% discount by visiting www.caravanguard.co.uk/caravan or calling 0800 148 8403