Log in to your account
Login to your FREEOut&About Live User Account here, ensure you are taking full advantage of all the latest user features of our website.
We have separate Forum User Accounts from Customer Accounts, for the forum log-in click here
If you are having problems logging-in to your user account you may find our Frequently Asked Questions page will help you
Register an account
Register here for a FREEOut&About Live User Account so you can take full advantage of the user features on our website, as a registered user you'll be able to quickly and easily:
comment on editorial articles
write campsite reviews for fellow campers
create your own list of favourite campsites for easy future reference
easily enter our regular competitions
share photos or videos in our gallery or comment on other people's posts
order any magazines, subscriptions, show tickets or classified adverts and see them within your account area
If you are an MMM magazine subscriber you'll also be able to gain access to subscriber only offers where available once you register your account and subscription.
FREE Email Newsletters - Don't forget to tick the areas of interest boxes to make sure we send you our latest email newsletters which are packed with special offers, news and all the latest information.
Posted: 25 March 2010 1:25 PM Subject: Autosleeper Nuevo ES Water Ingress
After taking our motorhome out from undercover for the first time this spring we have found the nearside upholstered panelling and cushions to be soaking wet after a few days of heavy rain. Also it is very wet in the cupboard underneath the sink - this problem is not condensation but running water. We are assuming that these leaks are coming from the windows. We bought our van from a dealer when it was 5 months old and noticed then that paneling on the drivers side was stained but dry, and have had no problem on that side since. We think that this is an old problem with Autosleeper vans and would like more info from other owners before going to AS at Willersey or back to the approved dealer. The van is a 2005 model and our pride and joy. It is so disheartening to have this kind of problem. Many thanks in advance for any hints or tips.
Posted: 25 March 2010 1:50 PM Subject: RE: Autosleeper Nuevo ES Water Ingress
Sorry I wasn't very clear - the van was covered in a waterproof van cover for 3 months during the winter. It was exposed to the elements just before our first overnight trip away. Yes the van has had habitation checks and during the first one the dealer supposedly cleared the wetness from underneath. They said that water was thrown up from the front wheel. We now believe that the ingress is coming from the windows. These are clamped into the van not using mastic.
Posted: 25 March 2010 2:16 PM Subject: RE: Autosleeper Nuevo ES Water Ingress
Location: Surrey. Knaus/Renault
You are not alone. Our friends had the same year and model of van which they bought at 2 years old and in which we hoped they would join us for trips. They very quickly had various problems with leaks but especially from a side window and around a high-level fog light at the rear. It was returned to the dealer twice during the 6 month warranty and several times afterwards at our friends' expense. The problems kept recurring and the damage to the inside panels worsened while the bills mounted. Unsuccessful in selling the repaired van privately, they sold it back to the dealer, after just over a year's ownership at a loss of a little over £10,000, plus a substantial amount spent on repair and travel bills.
I hope that someone on this forum will be able to recommend a specialist who can really fix the problem for you. If our friends had been properly served at the time of the first incident they would still be motorhoming.
Posted: 25 March 2010 2:51 PM Subject: RE: Autosleeper Nuevo ES Water Ingress
If the problem were mine I would apply sealing material around the window(s), both sides if possible, OK it might look a little unsightly from close up but there are coloured silicon sealing materials available from builders merchants, make sure you choose a high curing type, more sticky and more flexible.
After applying sealer. Put first finger in mouth and wet. Run wet finger along material surface. This smooths over any irregularities and makes it look more professional, (dry fingers will stick!). What ever the appearance (within reason) it should save you cash.
Posted: 25 March 2010 3:12 PM Subject: RE: Autosleeper Nuevo ES Water Ingress
I have a 2005 Nuevo ES. We had a leak in the rear kitchen area when driving along in heavy rain. The AS Service Centre at Willersley looked at it and decided it was the rear window. They took out the window and resealed it under warranty. They later advised applying a neat fillet of silicone sealer along the top of the window. I have done all the windows. I believe there was a problem with the window sealing material used by AS around 2005.
I later had a problem with the high-level brake light failing. When I removed it to replace it the hole through which the wires came out of the GRP panel was not sealed, and there was not complete sealing around the light. AS advise leaving a hole at the bottom to allow drainage. I ignored this advice (being a yachtsman used to keeping the sea out of my yacht) I took the approach of completely sealing in the new light and have had no problems since. I believe that my leak was due to the negative pressure on the rear panel while driving 'sucking' in water coming off the roof into the rear light assembly. This is not what you are reporting. Maybe I also had a leaking window!
The AS Service Centre should be the 'experts' at dealing with known problems. I suggest contacting them for advice.
Posted: 28 March 2010 7:49 PM Subject: RE: Autosleeper Nuevo ES Water Ingress
Location: Autocruise Starfire 2011
We had a 04 Nuevo with water in the sink cupboard. Sitting in the van when it rained I could see it was leaking around the rear window. We booked it into the service centre where they did a good job of refitting it (not warranty so I paid) and we had no further problem.